Last Updated: 07 / 06 / 2025

Our contact details

Name: Sham Cuts

Address: 27 Mayflower Street, Plymouth, PL1 1QJ

Phone Number: 07700 169884

E-mail: [email protected]

The type of personal information we collect

We currently collect and process the following information:

• Customers names, Phone numbers, emails and IP

How we get your personal information and why we collect it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Send appointment confirmations and reminders, promotional offers, discounts and other marketing that might be of interest

We use the information that you have given us in order to provide visitors with a professional level of customer service.

We may share this information with staff members or 3rd party contractors in order to be able to provide customers with the service they’ve requested.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us via our email above

(b) We have a vital interest.

(c) We have a legitimate interest.

How we store your personal information

Your information is securely stored in our CRM database.

We keep your contact information for 24 months. We will then dispose this information by purging our database of redundant / expired data.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us via the email or postal address provided above if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at either the email or postal address above.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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